Support

I found a factual error or a bad AI summary — how do I report it?

Email support@concordhq.uswith a link to the story. Include what looked wrong and, if you can, which outlet's reporting conflicts with it — that's exactly the kind of signal that improves the underlying analysis.

Why does a story's confidence score or summary change over time?

Concord re-analyzes stories as new reporting arrives — that's intentional, not a bug. Every story page has a Truth Evolution section showing exactly what changed and when, with the AI's real reasoning at each step.

Can I request that a news source be added?

Yes — use the source request form. Requests are visible to the community and ranked by votes.

I'm having trouble signing in, or something's wrong with my account.

Email support@concordhq.usfrom the address on your account and describe what's happening.

I found an accessibility issue — how do I report it?

Please report it — accessibility bugs get priority. Email support@concordhq.us with the page you were on and which assistive technology you were using.